Returns Policy

Returns Policy

At TC Tech, we strive to provide the best quality products and service. If you are not satisfied with your purchase, we are here to help.

Eligibility for Returns:
  • Items must be returned within 30 days from the date of delivery.
  • The product must be unused, in the same condition as received, and in the original packaging.
  • Certain products, such as software, licenses, or customized products, are non-refundable unless defective.
How to Return:
  1. Request a Return: Contact our customer service team via [insert email/phone] with your order number and reason for return.
  2. Authorization: We will issue a Return Merchandise Authorization (RMA) number.
  3. Shipping: Package the product securely and return it to the address provided. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds:
  • Refunds will be processed to the original payment method within 14 days of receiving the returned item, after inspection.
  • Shipping costs are non-refundable unless the product was defective or we made an error with your order.
Exchanges:
  • We offer exchanges only for defective or damaged products.
  • To request an exchange, follow the return process above and mention your request for a replacement.